Remote IT Support

We can fix most IT issues by connecting remotely to your computer. The exceptions are when the computer is not turning on, hardware faults, and internet access issues. In the case of these situations a member of our team will come to perform the work on site.

With our remote IT support, we can drastically improve operational efficiencies and provide service regardless of location. Our remote service is best suited for businesses who need a fast and efficient response should technical difficulties arise.

Regardless of whether you need 24 hour monitoring and management for infrastructure or just a helping hand when you need it, we are always here to keep you up and running.
With our cutting edge technology and skilled engineers, we are always fully equipped to give your business remote support.

Saving you Time

Thanks to our proactive maintenance we can identify and address problems without having to disturb you or your companies’ daily activities. Our remote support tool means we can fix most problems remotely from our head office. This is a great tool as it allows our team to instantly access your system. All our technicians work to dedicated SLA's which ensures we are offering our clients a reliable and efficient service.

Lower Costs

Through remote IT support you can enjoy lower support costs because it takes less time to address and resolve your IT issues, while also removing the time and cost to travel to site. Our pricing model is based on a monthly service charge with the price being fixed regardless on the amount of support time you require. This allows you to know how much your remote IT support will cost allowing you to budget better. This will save you money in the long term as you are not having to pay for hiring and training your own technical resource.

Our remote support tool means we can fix most problems remotely from our head office. This is a great tool as it allows our team to instantly access your system. All our technicians work to dedicated SLA's which ensures we are offering our clients a reliable and efficient service.

Thanks to our proactive maintenance we can identify and address problems without having to disturb you or your companies' daily activities.

Available during office hours for standard users and 24/7 for customers on a support agreement

Our remote IT services is best suited for end users, small and medium sized businesses.